Microsoft Teams Phone Systems

Business calling,
built around you.
Not the other way.

End-to-end Microsoft Teams telephony for small & medium businesses. From SIP trunks and auto attendants to handsets and headsets — we handle it all.

100%
End-to-end setup
SMB
Business specialists
AU
Nationwide coverage
Your Business Number
+61 2 9XXX XXXX
Always owned by your business
Works on any device
Desk handset
Laptop / PC
Smartphone
Microsoft Teams Certified
Staff leave management
Route calls from staff on leave → reception team automatically
Trusted Partners & Suppliers
CommsPlus Distribution
BlueChip
PlantComms
Nidoni
First Responder Broadband
Wise Insight

Complete Teams Phone Setup,
Start to Finish.

We handle every part of your Microsoft Teams phone system — so you don't have to piece it together yourself.

🔗

SIP Trunk Configuration

Connect your Microsoft Teams environment to the public telephone network. Make and receive real business calls through your existing internet connection.

👥

User Setup & Management

Full provisioning of every team member — call policies, voicemail, call forwarding, and licensing — all configured and ready from day one.

🤖

Auto Attendants & IVR

Greet callers professionally. Route calls based on time-of-day, department, or custom rules. Present a large-company experience whatever your size.

📲

Multi-Device Calling

Answer your business number from your desk handset, Windows or Mac computer, or iOS/Android smartphone — seamlessly, from any location.

⚙️

System Configuration

Call queues, hunt groups, holiday schedules, hold music, and emergency calling — every detail dialled in to suit your operations.

🛡️

Ongoing Support

We're here after go-live. Staff changes, number porting, new sites, or troubleshooting — your dedicated support team is always on hand.

🏢

Works With Your Existing Microsoft 365 Tenancy

No additional platforms to learn or manage — Wise Telephony integrates directly into the Microsoft 365 environment your team already uses. Teams calling sits right inside the app your staff work in every day.

Note: Microsoft licensing is in addition to Wise Telephony fees and varies depending on your current Microsoft 365 plan. We'll help you understand exactly what's required during your consultation.

Your number.
Your business.
Your control.

With a traditional mobile plan, when an employee leaves, so does the number. With Wise Telephony, your business always owns its numbers — no disruption, ever.

01

Numbers Stay With Your Business

When a staff member leaves, reassign their number to a new employee in minutes. Calls keep coming to your business — not to an ex-employee's personal phone.

02

Extended Leave? No Problem.

Got a long-term team member on parental or extended leave? Route their calls to your reception team with zero disruption to callers.

03

Never Miss a Call

If all staff are busy, overflow calls route to a virtual receptionist — ensuring every caller reaches a real human, every time.

04

Work From Anywhere

Your team takes and makes calls from their desk phone, laptop, or mobile — all under the same business number. No separate apps, no confusion.

05

Professional Image, Any Size

Auto attendants, call queues, and business hours routing give even a 3-person team the phone presence of a 50-person company.

Simple, Transparent Pricing

Two flexible SIP trunk models to suit your team size and call volume. Contact us to discuss the right option and minimum term for your business.

📡

Channel Based

A shared pool of concurrent call channels across your organisation. Ideal for businesses with higher call volumes or call centre environments.

Custom/month
  • Shared concurrent call capacity
  • Cost-effective at scale
  • Suits high-volume environments
  • Flexible channel allocation
A minimum term applies. Contact us for details.

Pricing excludes call costs and Microsoft Teams licensing. Contact us for a tailored quote.

Keep Your Number,
or Get New Ones.

Starting fresh, opening a new site, or just need more lines? We can port what you already have, or provision brand new numbers — from a single line to a full 100-number range, plus 1300 and 1800 numbers.

🔄

Port Your Existing Number

Keep the number your customers already know. We manage the entire porting process from your current carrier with zero downtime.

No new number needed
☎️

Single New Number

Need one new local number for a new site, department, or team member? We can provision and activate it in days.

1 number
🔢

10-Number In-Dial Range

A block of 10 sequential numbers — perfect for small teams who each want their own direct inbound line under one main number.

10 numbers
💯

100-Number In-Dial Range

A full block of 100 sequential numbers for larger teams, growing departments, or new site rollouts with lots of direct lines.

100 numbers
📣

1300 Number

A memorable, low-cost-to-call number that gives even a small business a national presence. Calls are billed to you, not the caller.

National presence
🆓

1800 Number

A free-call number for customers — ideal for support lines, sales enquiries, or anywhere you want to remove the barrier to calling.

Free for callers

Not sure what you need? Contact us and we'll help you choose the right numbers for your business.

Built on Microsoft Teams

The world's leading collaboration platform — now with enterprise-grade telephony, set up by local experts who speak plain language.

One Platform. Every Device. Every Location.

Microsoft Teams Phone lets your team make and receive business calls from any device, anywhere — using your business number, with full call management capabilities baked right in.

Number Porting New Number Ranges Call Recording Voicemail to Email Call Queues Presence Indicators Shared Line Appearance Emergency Calling (000) Business Hours Routing
🏢

Reception & Call Queues

Incoming calls ring a group of agents. Callers wait in queue with hold music rather than going straight to voicemail.

📅

Time-Based Routing

Automatically route calls differently after hours, on weekends, or during public holidays — no manual intervention needed.

📋

Call History & Reporting

View detailed call history logs per user — inbound, outbound, missed, and transferred — directly inside Microsoft Teams.

🔄

Number Porting & New Numbers

Keep your existing business numbers, or get new ones — single lines, 10 or 100-number ranges, plus 1300 and 1800. See options →

🗣️

Virtual Receptionist

Connect overflow calls to a professional answering service — every call answered by a human, even when you're at capacity.

🌐

Multi-Site Ready

One system, multiple locations. Calls transfer instantly between offices or remote workers — as if you were in the same room.

Yealink Teams Handsets

Microsoft Teams-certified desk phones for every role — from busy reception desks to executive offices. All run the native Teams interface with a dedicated Teams button and HD audio.

Yealink MP54 Teams Phone
MP54
Teams CertifiedEntry Level

Yealink MP54

Common areas & everyday workers

The perfect entry-level Teams phone for shared spaces and general staff. Straightforward and purpose-built for Teams calling.

  • Dedicated Microsoft Teams button
  • HD voice quality
  • PoE — no power adapter needed
  • Dual-port Gigabit Ethernet
Yealink MP56 Teams Phone
MP56
Teams CertifiedMid Range

Yealink MP56

Office workers & reception desks

A 7-inch touch screen with built-in Wi-Fi. Supports the EXP50 sidecar — ideal for admin and reception with busy lamp fields.

  • 7" 800×480 capacitive touch screen
  • Built-in Wi-Fi & Bluetooth
  • Supports EXP50 expansion module
  • Magnet handset cradle
Yealink MP58 Teams Phone
MP58
Teams CertifiedExecutive

Yealink MP58

Managers & power users

The premium desk phone for senior staff. Supports a Bluetooth wireless handset so users can move freely during calls.

  • 7" 1024×600 high-res touch screen
  • Bluetooth 4.2 + Dual Band Wi-Fi
  • Supports BTH58 wireless handset
  • Up to 3 × EXP50 modules & PoE
Yealink VP59 Teams Phone
VP59
Teams CertifiedBoardroom

Yealink VP59

Executive offices & meeting rooms

Flagship video-enabled phone with a large full-HD touch display — the premium choice for executive desks and small meeting rooms.

  • 8" 1280×800 Full HD touch screen
  • Built-in 2MP HD camera
  • Built-in Wi-Fi & Bluetooth
  • Dual-port Gigabit Ethernet with PoE

All handsets are Microsoft Teams certified. Contact us for pricing and availability.

Jabra Wireless Headsets

Professional-grade wireless headsets for the modern office — from open-plan floors to quiet home offices. All Microsoft Teams-certified.

Jabra Evolve2 65
Evolve2 65
Teams CertifiedWireless DECT

Jabra Evolve2 65

Everyday wireless for hybrid workers

Versatile wireless headset for all-day wear. Connects to PC and smartphone simultaneously — ideal for hot-desking and hybrid work.

  • Up to 37 hours battery life
  • 3 professional noise-cancelling microphones
  • Up to 30m wireless range
  • Dual Bluetooth — PC & mobile at once
  • 360° busylight · Mono or stereo
Jabra Evolve2 75
Evolve2 75
Teams CertifiedAdvanced ANC

Jabra Evolve2 75

Premium open-plan office headset

Built for busy open offices with 8 microphones and advanced Active Noise Cancellation. Meets Microsoft's Open Office requirements.

  • Up to 36 hours battery life
  • 8-microphone beamforming technology
  • Fully adjustable ANC & HearThrough
  • 30m wireless range · Dual-foam cushions
  • Meets Microsoft Open Office requirements
Jabra Evolve2 85
Evolve2 85
Teams CertifiedFlagship

Jabra Evolve2 85

Jabra's most advanced professional headset

10 microphones, industry-leading ANC, and a retractable hidden boom arm — executive-level call quality anywhere.

  • Up to 37 hours battery; 8hrs from 15 min charge
  • 10 microphones — 97% less background noise
  • Digital hybrid ANC — 54% more noise cancelled
  • Retractable hidden boom arm
  • 3.5mm wired connection as backup

All headsets are Microsoft Teams certified. Contact us for pricing and availability.

Ready to transform
your business calls?

Fill in the form and a Wise Telephony specialist will be in touch — no obligation, no jargon.

Talk to a real person.

We work with businesses across Australia. Reach us via the form, or directly using the details below.

Enquiry sent! We'll be in touch within one business day.
⚠️
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